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UX Writer

Nice to meet you, I’m Bridget.

I turn complex ideas into clear, intuitive experiences. I enjoy challenges and am passionate about crafting content that empowers users to engage and connect with a product or end goal.

I started my career as a brokerage professional, educating clients about investment products and principles. During this time, I noticed that the language used within the industry isn’t accessible to everyday people. I wanted to break down that barrier. This interest led me to UX Writing, where I create clear, human copy for everyday investors.

When I’m not fine-tuning words, you’ll probably find me reading sci-fi and thrillers, going to the beach, or planning my next adventure.

Portfolio

My philosophy

Great content empowers users to achieve their goals through clarity, empathy, and strategy. Every word should be intentional and create seamless, meaningful experiences that guide, inform, and inspire. Content isn’t just written—it’s designed to solve problems and build trust.

Professional overview

Key achievements

Provided scalable framework to streamline processes for brokerage professionals when helping investors with margin trading.
Pioneered UX writing at Vanguard, establishing it as a core discipline within the in-house marketing agency for retail clients.
Co-lead the Writer AI governance team, helping teams adopt best practices, measure impact, and use AI to work smarter.

Skills

Cross-functional collaboration  •  Agile way of working  •  Data-based decision making  •  Compliance adherence •  Problem solving  •  Accessibility adherence  •  Voice and tone  •  User-first thinking  •  Web content  •  Copywriting  •  Microcopy  •  Clarity  •  Brand adherence  •  Design thinking  •  SEO implementation  •  Content audits

Tools

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